Procedure-Surgery Scheduler - Department of Surgery

About the role

The Procedure/Surgery Scheduler will coordinate and support the scheduling of surgeries, in collaboration with surgical departments, external business representatives, surgeons, physician’s assistants and patients. 

They will allocates surgical blocks in collaboration with various department operations administrators, surgeons, physician’s assistants, clinic scheduling and desk personnel. The Procedure/Surgery Schedular will provide data and reports related to the house of surgery, as requested and demonstrate initiative and proficient organizational skills, to perform a variety of duties in support of physicians, patients, administrators and the institution. 

• Associate's degree required, or two years of medical appointment scheduling experience in a healthcare facility, or six months of internal Mayo Clinic experience in the hiring work unit.

  Additional Qualifications 

• Proficiency in anatomy, physiology and medical terminology preferred. 
• Must have clerical skills, proficiency in Microsoft Office Suite. 
• Must demonstrate well-developed leadership and customer service skills. 
• Must demonstrate superior written and verbal communication skills. 
• Must possess strong conflict management skills and the ability to independently problem solve. 
• Must possess sophisticated skill sets and experience in specific areas such as ever changing technology and business practices. 
• For internal candidate consideration: Must have Millennium/PCO experience and exceptional computer skills and knowledge of multiple software systems.
• Must be comfortable with the latest office technologies
• Knowledgeable in project management, computer software applications, scheduling technology, internet/intranet communications and research; document preparation, storage, and retrieval, customer service and public relations.
• Performs duties independently and demonstrates good judgment in handling difficult or critical situations that may involve patients.