Lead Social Worker Care Coordination - Full Time

Responsibilities:

• 1. Oversees daily Social Work operations, including assignments, caseload distribution, priorities, staffing, and coverage
• adjusts work as needed and escalates staffing concerns to the Director/Manager of Care Coordination.
• 2. Maintains visibility on patient care units and conducts routine staff check-ins to identify high-risk cases, discharge priorities or delays, workflow concerns, and support needs.
• 3. Establishes performance expectations
• provides supervision, coaching, mentoring, and feedback
• and holds staff accountable for productivity, attendance, communication, documentation, and assigned responsibilities.
• 4. Completes probationary and annual performance evaluations, addresses performance or conduct concerns, and collaborates with the Director/Manager of Care Coordination and Human Resources on formal corrective action when indicated.
• 5. Ensures Social Work practice complies with department policies and procedures, hospital standards, applicable laws and regulations, NASW standards, professional ethics, and established best practices
• conducts case and documentation reviews to monitor quality and timeliness.
• 6. Provides guidance and intervention for complex psychosocial needs, including child and adult abuse or neglect, domestic violence, guardianship, foster care, adoption, mental health placement, substance use, child protection, and sexual assault.
• 7. Serves as a resource for capacity, treatment decisions, advance directives, and end-of-life concerns and escalates significant safety, legal, ethical, regulatory, patient rights, unresolved discharge, or employee concerns.
• 8. Ensures effective Social Work participation in multidisciplinary rounds, discharge planning activities, patient and family meetings, and other required care progression forums.
• 9. Monitors operational and quality measures, identifies gaps, and works with the Director/Manager of Care Coordination to implement improvement actions.
• 10. Supports staff orientation, competency validation, required education, and professional development.
• 11. Serves as the day-to-day Social Work liaison to physicians, nursing, Case Management, behavioral health, patient relations, risk management, legal services, and community partners.
• 12. Provides routine updates to the Director/Manager of Care Coordination regarding staffing, workload, staff performance, high-risk cases, operational barriers, and improvement opportunities.
• 13. Maintains a limited caseload or provides clinical coverage based on department needs while remaining available to fulfill leadership responsibilities.

Credentials:

• LCSW or LSW (Required)
• LSW - LCSW or Equivalent

Education or Equivalent Experience:

• Master of Arts or Science (Required)
• Education Specialization: Social Work or related studies Equivalent Experience: •And 4+ years Minimum 4 years of acute care hospital social work experience - including complex psychosocial needs, discharge planning. Demonstrate leadership experience - including team lead, preceptor, or supervisory capacity