Penn Medicine
Security Sergeant - Full-Time - Hospital of the University of Pennsylvania
Philadelphia, PA 19104-5127 · US
About the role
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in medicine. As a Security Sergeant at the Hospital of the University of Pennsylvania (HUP), you will play a critical leadership role in maintaining a safe, secure, and welcoming environment for patients, visitors, employees, and guests.
The Security Sergeant provides day-to-day supervision and leadership to Security Corporals and Security Officers, ensuring effective response to safety, security, and emergency incidents across the hospital campus. This position is responsible for coordinating security operations, assigning personnel and resources, conducting investigations, preparing reports, and supporting departmental training initiatives. The Sergeant serves as a key resource during both routine and emergency situations, exercising sound judgment, professionalism, and exceptional customer service.
This role requires a strong commitment to safety, excellent communication skills, and the ability to remain calm and decisive in high-pressure situations.
Key Responsibilities
- Supervise and direct daily activities of Security Officers and Corporals.
- Assign posts, duties, and equipment to staff.
- Coordinate responses to security, safety, and emergency incidents.
- Conduct and document investigations related to security, fire, and safety concerns.
- Review incident reports and maintain daily activity logs.
- Train and mentor new security personnel.
- Support patient, visitor, and employee safety through proactive patrols and response efforts.
- Assist with patient restraint situations and de-escalation as required.
- Maintain security vehicles, equipment, and departmental records.
- Prepare operational, investigative, and statistical reports.
- Ensure compliance with Penn Medicine policies and procedures.
- Perform additional duties as assigned.
Qualifications
Education & Experience
- High School Diploma/GED with 3+ years of security, military, or law enforcement experience; or
- Associate Degree with 2+ years of security experience.
- Prior leadership or supervisory experience preferred.
Required Certifications
- Pennsylvania Act 235 Certification
- Valid Driver’s License
- Basic Life Support (BLS)
- De-escalation Training (CPI or HWC)
- IAHSS Supervisor Certification (preferred)
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.