Weekend Team Coordinator

About the role

Location Detail: 65 Commercial Blvd Torrington (10413)

Shift Detail: Friday, Saturday, Sunday and Monday 7:30am to 4:30pm including holidays that fall on those days

Position Summary

Hours: Friday - Monday 7:30 AM  - 4:30 PM

Join Hartford HealthCare at Home as a Team Coordinator and play a key role in delivering an outstanding patient experience. As part of our person-centered care model, you will schedule patient visits, support care management teams, and collaborate with team members to achieve exceptional clinical, quality, and financial outcomes.

Key Responsibilities

·       Schedule nursing, therapy, and social work visits.

·       Support the timely start of care through problem solving, accurate scheduling, and tasking of requested services.

·       Triage incoming calls using critical thinking, prioritization, and strong customer service skills.

·       Coordinate initial admission services and serve as a liaison for the clinical team.

·       Assign and de-assign clinical staff to patients electronically using appropriate system permissions.

·       Consult with supervisors and team members on patient information, data management, and regulatory compliance status.

·       Manage electronic and paper data to ensure an accurate, efficient, and timely flow of information to support billing, payroll, admissions, and care delivery.

·       Provide administrative and clerical support to the care management team.

·       Follow agency policies and established processes to maintain regulatory compliance, standardization, and confidentiality.

·       Participate in the H3W performance improvement process.

·       Perform other duties as assigned.

Qualifications

·       High school diploma or equivalent.

·       At least three years of related office experience in a health-related field.

·       Knowledge of office procedures and strong computer proficiency, including navigating medical and financial databases.

·       Strong communication, organization, and time management skills.

·       Ability to think critically, prioritize, and maintain confidentiality.

·       Preferred: Associate's degree with a medical secretarial background.

Grow Your Career With Us

With locations across Connecticut, Hartford HealthCare offers opportunities to grow your skills, explore leadership paths, and build a meaningful career within an innovative health system. Join a team committed to bringing high-quality care, new technologies, breakthrough treatments, and community education to the people we serve. Every moment matters—and this could be your moment.