UCLA Health
Administrative Assistant II - Retina Division, Westwood
Los Angeles, CA 90024 · US
About the role
The Department of Ophthalmology's Retina Division is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:
- Perform patient check-in/out
- Collect co-pays and process patient payments
- Secure authorizations and referrals
- Schedule patient appointments
- Answer calls route as needed
- Track status of patients' test or imaging
Required:
• Skill in efficiently and accurately facilitating the patient appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center
Preferred:
• Skill in using a PC with associated programs including Word, Excel, and Email
• Skill in demonstrating work experience with a database computer program
• Knowledge of major medical insurance plans and types of coverage provided
• Knowledge of medical terminology