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UCLA Health

Administrative Assistant III - Cornea & Uveitis, Westwood

Los Angeles, CA 90024 · US

$31.88 - $45.66/hour

About the role

Description

We are seeking a highly organized and patient-centered Surgery Scheduler to coordinate all aspects of surgical coordinating for ophthalmologists in our Cornea & Uveitis clinic and ensuring a concierge-level patient experience. Responsibilities include, but are not limited to:

  • Coordinate patient surgical procedures for assigned faculty physicians
  • Schedule required pre-operative testing and appointments
  • Verify patient insurance coverage and obtain necessary prior authorizations, and provide guidance on billing
  • Serve as a patient liaison, guiding patients through the pre- and post-operative process
  • Maintain accurate documentation and patient records within the electronic medical record system
  • Provide general clinic and administrative support as needed to ensure smooth daily operations

Salary Range: $31.88-45.66 Hourly

Qualifications

Required:
  • Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors. 
  • Excellent verbal and written communication skills.
  • Flexible personality and ability to adapt to changing needs of department.
  • Ability to interact calmly and effectively with patients with difficult personalities.
Highly Desirable: 
  • At least one year experience working in a medical office including scheduling patient appointments in computerized system, answering telephones, interacting with patients and familiarity with current billing practices including governmental plans.
  • Experience working in an Ophthalmology practice
  • Experience registering patients in UCLA Encounter Registration system 
  • Experience working in a teaching environment