Westside Human Resources (HR) Assistant, Community Hospitals

A Brief Overview

Provides Human Resource customer service and support to internal and external customers by managing all front office processes.

This position can be located at one of the following entities - UH Parma Medical Center, UH Elyria Medical Center or UH St. John Medical Center

What You Will Do

• Provides administrative support to the Human Resources department, including answering main line, manage all mail and incoming paperwork.
• Manages daily requests for employee replacement, student, physician, and vendor badges and partners with the police department to ensure appropriate level of security card access.
• Triage employee or leader concerns and redirect as appropriate
• Provides excellent service to internal and external employees/clients/customers.
• Ensures effective new hire and transferred employee onboarding by managing and preparing for orientation, including I-9 processing, fingerprinting, parking, IT letters and badging
• Filing, tracking and follow-up with leader for Section II’s and initial employment evaluations
• Partners with HR Services/Payroll/Recruiting to resolve specialty issues such as Kronos and paycheck errors, MDA transactions, and non-employee/multiple assignments/transfer issues.
• Maintains online and legacy paper employment records to ensure that UH record retention and Joint Commission requirements are met.
• Directly facilitates or assists with department projects.

• Provides verification of employment and other letters as requested for special circumstances.

• Generates reports and creates & maintains data tracking as needed.
• Performs audit activities as requested to ensure department compliance.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

• High School Equivalent / GED (Required) 
• Associate's Degree (Preferred)

Work Experience

• 2+ years of office/clerical experience (Required) 
• HR or hospital experience (Preferred) 
• End user experience on HR software (Preferred)

Knowledge, Skills, & Abilities

• Proficient computer skills specifically (Word, Excel, Outlook, PowerPoint (Required proficiency)
• Excellent written and communication skills with a strong customer service focus (Required proficiency)
• Ability to handle multiple tasks efficiently; good organizational skills. (Required proficiency)
• Excellent analytical, problem solving and organizational skills (Required proficiency)

Physical Demands

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Rarely 20 lbs
• Carrying Rarely 20 lbs
• Pushing Rarely 20 lbs
• Pulling Rarely 20 lbs
• Climbing Rarely 20 lbs
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Rarely
• Handling Occasionally
• Grasping Occasionally
• Feeling Rarely
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Frequently

Travel Requirements

• 10%