Nursing Clinical Operations Leader

About the role

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Provides operational, strategic, and administrative support to Nursing through direction of the office of the CNO. Responsible for data analysis of department operations, outcomes, and metrics to facilitate efficiencies and effectiveness of services provided. Reports findings and discusses action plans with Nursing Leadership. Assists with the development and implementation of new programs and performance improvement initiatives within Nursing. Responsible for materials and inventory within nursing and works to ensure the quality and efficiency of inventory. Supports the execution of the department's vision, goals, and plans, consistent with the organization's strategies and policies.

EEO/AA/Disability/Veteran

• 1. Represents inpatient nursing services and develops collaborative working relationships with administrators, physicians, and department leaders to support the department, thereby ensuring goals and objectives are met.
• 1.1 Obtains data from hospital systems and creates administrative, operational, clinical, and financial reports as requested.
• 2. Maintains oversight of data management and reporting for inpatient nursing services under the direction of the office of the CNO.
• 2.1 Provides leadership, guidance, and direction to inpatient nursing leaders and staff for project and data management related to strategic planning, program development, and performance improvement initiatives
• 3. Service Excellence, Process Improvement, and Education.
• 3.1 Identifies and analyzes trends in service excellence and ensures accountability for adherence to YNHH Service Excellence standards.

EDUCATION

BSN or healthcare-related bachelor's degree required. Master's degree in nursing or a healthcare-related field preferred.

EXPERIENCE

Five (5) years of management or project management experience required, healthcare experience preferred. Knowledge of operations, logistics, and information management systems.

LICENSURE

Current RN license

SPECIAL SKILLS

Excellent interpersonal, communication, and leadership skills with the ability to exercise creativity and initiative in making recommendations. Ability to work collaboratively and independently with demonstrated good judgment. Expertise in data collection and process improvement techniques. Must be proficient in all Microsoft Office products, dashboards, and hospital systems. Core Professional Requirements Microsoft Office proficiency and strong computer skills (required). Excellent analytical, interpersonal, problem-solving, time management, written, and oral communication skills (required). Change management and process improvement. System-level thinking, operational execution, and policy knowledge Analytical & Operational Skills Data-driven decision-making. Attention to detail and data accuracy. Ability to prioritize and problem-solve in real time. Lean, Six Sigma, or similar process improvement training. Attention to detail and data accuracy. Ability to prioritize and problem-solve in real time. Lean, Six Sigma, or similar process improvement training. Adaptive & Professional Behaviors Adaptability in a dynamic environment.

• 1. Represents inpatient nursing services and develops collaborative working relationships with administrators, physicians, and department leaders to support the department, thereby ensuring goals and objectives are met.
• 1.1 Obtains data from hospital systems and creates administrative, operational, clinical, and financial reports as requested.
• 2. Maintains oversight of data management and reporting for inpatient nursing services under the direction of the office of the CNO.
• 2.1 Provides leadership, guidance, and direction to inpatient nursing leaders and staff for project and data management related to strategic planning, program development, and performance improvement initiatives
• 3. Service Excellence, Process Improvement, and Education.
• 3.1 Identifies and analyzes trends in service excellence and ensures accountability for adherence to YNHH Service Excellence standards.

EDUCATION

BSN or healthcare-related bachelor's degree required. Master's degree in nursing or a healthcare-related field preferred.

EXPERIENCE

Five (5) years of management or project management experience required, healthcare experience preferred. Knowledge of operations, logistics, and information management systems.

LICENSURE

Current RN license

SPECIAL SKILLS

Excellent interpersonal, communication, and leadership skills with the ability to exercise creativity and initiative in making recommendations. Ability to work collaboratively and independently with demonstrated good judgment. Expertise in data collection and process improvement techniques. Must be proficient in all Microsoft Office products, dashboards, and hospital systems. Core Professional Requirements Microsoft Office proficiency and strong computer skills (required). Excellent analytical, interpersonal, problem-solving, time management, written, and oral communication skills (required). Change management and process improvement. System-level thinking, operational execution, and policy knowledge Analytical & Operational Skills Data-driven decision-making. Attention to detail and data accuracy. Ability to prioritize and problem-solve in real time. Lean, Six Sigma, or similar process improvement training. Attention to detail and data accuracy. Ability to prioritize and problem-solve in real time. Lean, Six Sigma, or similar process improvement training. Adaptive & Professional Behaviors Adaptability in a dynamic environment.