Social Worker - Level II

About the role

About NYC Health + Hospitals

Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services.  At Lincoln, the safety and comfort of our patients is our number one priority.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

12:00 P.M –8:00 P.M; Monday to Friday ONLY. 35 Weekly Hours

Duties & Responsibilities

PURPOSE OF POSITION:
Under direction of the Wellness Program Director, the Social Work Level II/ Assistant Wellness Program Director will assist in development, planning, implementation, monitoring and evaluating wellness services/programming provided to staff within the facility in order to maintain the goals and objectives of enhancing overall staff wellness within the system. The role is workforce facing and have little to no patient engagement responsibilities.

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Assistant Wellness Program Director is charged with and responsible for the following, under general supervision and moderate latitude for independent initiative and judgement.
 Demonstrate effectiveness in planning, organizing, and managing the ongoing operation of employee wellness for staff at NYCH+H | Lincoln.
 Strategic planning associated with health and wellness programs and overall embedding and fostering of wellness culture; facilitate the strategy and process to launch new programs based on the 8 Dimensions of Well-being across the facility/service line.
 Provide emotional debriefs, a 1:1 or group conversation with a focus on reflection, to foster a supportive and safe environment for all employees to connect and engage in emotional and psychological processing; minimum of 20 wellness encounters (1:1/group debriefs and wellness events) per month.
 Prep, plan, and facilitate wellness events that align to the 8 Dimensions of Well-being that are customized to services, settings, departments, and disciplines using group techniques.
 Facilitates proactive and preventative wellness rounds covering 100% of the facility.
 Support wellness room awareness, utilization, satisfaction, and maintenance.
 Track all encounters on a monthly basis, enter pertinent information into the quality assurance program portal, and provide qualitative and quantitative data-based insights on facility/service line-specific utilization of the H3 program to key stakeholders.
 Assist in coordination, planning, and facilitation of wellness activities, celebratory events, and recognition programs for employees.
 Proactive wellness and real-time crisis support for employees; assist in the development of facility-based crisis plan for employees.
 Lead and facilitate, in concert with H3 Lead and Wellness Program Director, department meetings to embed unit-based wellness programming and improvement cycles.
 Utilize data to facilitate PDSA cycles and to make targeted wellness interventions for clinical and non-clinical departments.
 Plan and implements trainings, speakers, seminars, and custom in-services that promote overall awareness and wellbeing of employees.
 Provides discipline & service-based wellness education and report-outs (e.g. resident orientation, grand rounds, M&Ms, Town Hall, executive meetings, etc.)
 Participate in service recovery surrounding staff well-being after sentinel events as well as risk management cases while ensuring the facility/service line are equipped to provide the necessary confidential wellness support to their staff in times of need.
 Ensure wellness programming is spread across the facility/service line equitably while establishing access across tours, weekends, and holidays by overseeing facility-specific H3 teams and programs.
 Regularly evaluate the program components to improve employee satisfaction when utilizing services and identify new opportunities via continuous monitoring of nationwide, city, and state trends and best practices; partner with external organizations as needed.

Minimum Qualifications

For Assignment to Level II
1. Valid license as an LMSW issued by the NYSED; or
2. Valid license as an LCSW issued by the NYSED.

Department Preferences

• This position will not interact with public.  Most of the interaction will be with internal employees of Lincoln Hospital who utilizes the Wellness resources
• The ideal candidate is willing to engage with internal employees and work from 12 noon through 8PM.
• The ability to work independently is highly preferred

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program 
• Union Benefits for eligible titles 
• Multiple employee discounts programs
• Commuter Benefits Programs

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.