Personnel Program Development Specialist

About the role

About NYC Health + Hospitals

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

9:00 A.M – 5:00 P.M

Duties & Responsibilities

Purpose of Position: 

Under general supervision, develops and formulates personnel goals, policies, programs, systems and procedures. Audits, monitors, analyzes, reviews and interprets policies for personnel administration. Selects, writes and reviews materials for inclusion in various Corporate manuals. 

Examples of Typical Tasks: 

1. Translates policy statements into working procedures, and institutes, interprets and disseminates these personnel policies, rules and regulations. 

2. Provides advisory service to Corporate and local training personnel, reviews training programs and recommends alternatives and improvements. 

3. Formulates standards for training materials, techniques and procedures. Prepares employee handbooks and training manuals. 

4. Plans, directs and conducts audits, surveys and research programs to determine effectiveness of personnel policies and programs. Prepares comprehensive reports and findings. Submits recommended modifications and assures proper implementation. 

5. Formulates, conducts and reviews employee development, relations, research, safety, recruitment, employee benefit and incentive programs and other assigned personnel programs. 

6. Administers and coordinates employee benefits programs. Audits, counsels and guides local personnel administrators in proper interpretation of benefits policies. 

7. Prepares, for publication and distribution to employees, statements, memoranda and articles regarding Corporate and/or hospital policy rules and regulations. 

8. Coordinates implementation of performance appraisal program and advises supervisors in proper use and application. 

9. Assists in the development of employee counseling programs designed to stimulate personnel growth and development, including personnel problems and training needs. 

10. Designs forms necessary to implement new personnel administration procedures. 

11. Makes recommendations concerning personnel management information systems for specific personnel administration applications.

Minimum Qualifications

* Qualifications for Central Office.
** Qualifications for Health Care Facilities.
1. A Baccalaureate Degree in Management, Economics, Business Administration, Public Administration, Psychology or related field, with emphasis on personnel administration, employee and management relations or related discipline from an accredited college or university; and,
2. Five* or three** years experience in personnel management, employee relations, management or public administration, with at least three* or one** year(s) of progressively responsible experience in personnel management, employee relations programs, administration and benefits in a large public or private organization; and,
3. Comprehensive knowledge of theory and principles and their application to personnel administration in employee relations, including aspects of training, employee development, labor relations, knowledge of research design trends and developments in personnel, employee relations and general management fields; or,
4. A satisfactory equivalent of education, training and experience.

Department Preferences

Knowledge, Skills, Abilities and other Requirements:

• Transactional Human Resources experience, including onboarding and/or background investigations
• Working knowledge of PeopleSoft
• Strong customer service skills
• Working knowledge of Microsoft Office products.
• Strong interpersonal skills.
• Analytical and creative problem-solving skills.
• Solid Time management skills and the ability to work under pressure with tight deadlines.
• Ability to learn and apply new information
• Ability and willingness to work extended and flexible hours as needed to accomplish goals.
• Experience and understanding of civil service administration process
• Ability to work in a collaborative team. environment and work within aggressive timeframes.

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program 
• Union Benefits for eligible titles 
• Multiple employee discounts programs
• Commuter Benefits Programs

How To Apply

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.