Physician and Provider Relations Outreach Growth Strategist

About the role

Join our team as a day shift, full-time, Physician & Provider Relations and Outreach (PPRO) Growth Strategist in Albuquerque, NM. 

Why Join Us? 

Thrive in a People-First Environment and Make Healthcare Better 

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. 
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. 
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team: 

The Physician Provider Relations and Outreach (PPRO) Growth Strategist is a high energy, market-facing business development professional responsible for driving growth across:

• Lovelace Medical Center (LMC), in the heart of Albuquerque, is an acute care hospital providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care, radiology and oncology services. LMC recently acquired New Mexico’s first Intuitive da Vinci 5 ® surgical system, demonstrating its commitment to the most advanced technology available in minimally invasive surgery. LMC has 263 licensed beds. 

In addition to a competitive base salary, this role is eligible for incentive compensation in accordance with company guidelines.

• Serve as a market-facing extension of hospital and medical group leadership, focused on driving market share growth, and service line performance. 

• Build and advance strategic relationships with physicians, advanced practice providers, practice leaders, and other key referral sources to generate new business and strengthen existing accounts. 

• Prospect for new development opportunities, identify competitive opportunities and vulnerabilities, and develop targeted strategies to convert business from competitors. 

• Develop and execute data-driven territory, account, and service line growth plans aligned with hospital and medical group strategic priorities. 

• Maintain a strong command of the market, including referral patterns, splitter physician alignment, competitor activity, access barriers, service line trends, and emerging growth opportunities. 

• Translate market intelligence and field activity into actionable recommendations for hospital executives, medical group leadership, and service line leaders. 

• Establish clear account priorities, call strategies, and next steps designed to move opportunities through the business development process. 

• Meet defined growth targets for assigned service lines and territories while actively measuring activity, referral trends, account penetration, and business results. 

• Use CRM tools to actively manage target accounts, opportunity pipelines, reach and frequency, competitive intelligence, and follow-up activity. 

• Deliver compelling, differentiated service line messaging that connects physician and provider needs with Lovelace surgical and procedural specialists, capabilities, access, and services. 

• Partner with clinical operations and hospital leadership to identify and quickly resolve operational barriers that impact growth and patient experience. 

• Demonstrate strong business acumen, executive presence, persistence, and consultative selling skills when engaging physicians, practice leaders, and healthcare executives. 

Required Qualifications

• Bachelor’s degree.
  • Additional years of experience may substitute for the required education on a year-for-year basis.
• 5 years of demonstrated sales experience or relevant work experience.
• 2 years of previous hospital or healthcare experience.
• Ability to work independently.
• Knowledge of the healthcare industry and current economic trends and challenges for healthcare systems.
• Must demonstrate ability to understand larger strategic picture and how to leverage the role effectively to drive growth.
• Ability to clearly understand hospital goals and ability to leverages understanding to reach goals; clearly aligns results to meet operator’s expectations.
• Translates initiatives into action and implements communication strategies.
• Ability to communicate effectively both written and verbal, and in a compelling way that drives other’s thoughts and actions and ensures understanding.
• Demonstrates strong interpersonal skills to influence and build effective relationships.
• Must work well in fast paced environment and be nimble to change.
• Must be coachable and be accountable to a professional development plan supported by manager.
• Some after-hours and weekend work may be required.
• Travel with occasional overnight trips may be required.

Preferred Qualifications

• Previous hospital and healthcare experience.
• Experience with Salesforce or other CRM software.

#LI-AW1

• Serve as a market-facing extension of hospital and medical group leadership, focused on driving market share growth, and service line performance. 

• Build and advance strategic relationships with physicians, advanced practice providers, practice leaders, and other key referral sources to generate new business and strengthen existing accounts. 

• Prospect for new development opportunities, identify competitive opportunities and vulnerabilities, and develop targeted strategies to convert business from competitors. 

• Develop and execute data-driven territory, account, and service line growth plans aligned with hospital and medical group strategic priorities. 

• Maintain a strong command of the market, including referral patterns, splitter physician alignment, competitor activity, access barriers, service line trends, and emerging growth opportunities. 

• Translate market intelligence and field activity into actionable recommendations for hospital executives, medical group leadership, and service line leaders. 

• Establish clear account priorities, call strategies, and next steps designed to move opportunities through the business development process. 

• Meet defined growth targets for assigned service lines and territories while actively measuring activity, referral trends, account penetration, and business results. 

• Use CRM tools to actively manage target accounts, opportunity pipelines, reach and frequency, competitive intelligence, and follow-up activity. 

• Deliver compelling, differentiated service line messaging that connects physician and provider needs with Lovelace surgical and procedural specialists, capabilities, access, and services. 

• Partner with clinical operations and hospital leadership to identify and quickly resolve operational barriers that impact growth and patient experience. 

• Demonstrate strong business acumen, executive presence, persistence, and consultative selling skills when engaging physicians, practice leaders, and healthcare executives. 

Required Qualifications

• Bachelor’s degree.
  • Additional years of experience may substitute for the required education on a year-for-year basis.
• 5 years of demonstrated sales experience or relevant work experience.
• 2 years of previous hospital or healthcare experience.
• Ability to work independently.
• Knowledge of the healthcare industry and current economic trends and challenges for healthcare systems.
• Must demonstrate ability to understand larger strategic picture and how to leverage the role effectively to drive growth.
• Ability to clearly understand hospital goals and ability to leverages understanding to reach goals; clearly aligns results to meet operator’s expectations.
• Translates initiatives into action and implements communication strategies.
• Ability to communicate effectively both written and verbal, and in a compelling way that drives other’s thoughts and actions and ensures understanding.
• Demonstrates strong interpersonal skills to influence and build effective relationships.
• Must work well in fast paced environment and be nimble to change.
• Must be coachable and be accountable to a professional development plan supported by manager.
• Some after-hours and weekend work may be required.
• Travel with occasional overnight trips may be required.

Preferred Qualifications

• Previous hospital and healthcare experience.
• Experience with Salesforce or other CRM software.

#LI-AW1