Community Health Worker

About the role

JOB SUMMARY: The Community Health Worker (CHW) provides coordination of care activities and facilitates access to community resources in an effort to support population health in the community and the primary care setting under the direction of the Registered Nurse and Social Worker. The CHW's role is to improve health and wellness by promoting healthy lifestyles, building community partnerships, and providing care coordination and supportive chronic care education for vulnerable patients. Through an integrated approach, this role conducts home and office visits, telephonic follow-up for patients and their families to navigate and access community-based services and resources in an effort to reduce emergency room visits and inpatient stays.

Education & Training:

High School diploma or equivalent is required.

Certified Nursing Assistants, Geriatric Nursing Assistant, Certified Medical Assistant or Certified Community Health Worker is required.

BLS Certification is required.

Work Orientation & Experience:

Must have at least two (2) years' experience working in a health care environment, medical office setting, or community-based setting (such as social services, supportive services, personal care) or related duties.

EMR experience preferred.

Skills & Abilities:

Demonstrate skill in

a) the ability to be self-motivated and function on an interdisciplinary team;

b) have the ability and willingness to provide direct support, encouragement, clinical education and motivation to clients;

c) demonstrate solid written, interpersonal, and oral communication skills;

d) prioritize work assignments and manage time effectively to complete duties;

e) work effectively and calmly in a fast paced environment;

f) have ability and willingness to understand and educate on community resources;

g) effective use of EMR, email, word processing, presentation and spreadsheets;

h) demonstrate an. understanding and sensitivity to serving a culturally diverse population while respecting patient confidentially;

i) must have reliable transportation.

Full-Time Days (8am-4:30pm)

Pay Range: $20.47 - $28.64/hr. (depends on years of experience)

Other Compensation (if applicable): Shift Differential  

Review the 2025-2026 UMMS Benefits Guide

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