Food Service Shift Lead

About the role

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• Administers quality nutritional care and food service operations for patients, staff, and visitors at Wexner Medical Center facilities.
• Coordinates activities to enhance patient, staff, and customer satisfaction.
• Responsible for nutrition care and food service operations at the following locations:
  • University Hospital
  • Ross Heart Hospital
  • Brain and Spine Hospital
  • James Cancer Hospital and Solove Research Institute
  • University Hospital East (UHE)
  • OSU Harding
• Cafes and locations include:
  • Main campus cafes: BistrOH! (and BistrOH! to go on the concourse), Bloch Cafe (CCCT), Neuro BistrOH! (Brain and Spine Hospital)
  • Full-service cafe: BistrOH! at UHE
  • Other BistrOH! to go locations: Eye and Ear Institute, Martha Morehouse Medical Plaza (2 locations), Ackerman Road complex, Care Point East, Stefanie Spielman Comprehensive Breast Center.

Position Summary:

• Responsibilities:
  • Coordinate and direct daily operations in assigned areas.
  • Under supervision of the Nutrition Services Assistant/Associate Director, ensure timely service that meets standards.
  • Supervise, coordinate, and participate in activities of nutrition aides, sales assistants, and kitchen personnel.
  • Build partnerships with other departments.
  • Lead and train service staff in patient care and retail cafes.
  • Enforce quality standards.
  • Requisition food and food-related products.
  • Manage sanitation plan where applicable and assist with policy/procedure development.
  • Act as a frontline supervisor, supporting operations and optimizing labor efficiency.
  • Integrate functions within areas and across the department.

Minimum Education Required:

• Per Classified Civil Service specifications or equivalent combination of education and experience.

Required Qualifications:

• Training and Experience:
  • 600 hours of training in the operation of kitchen equipment (or 6 months of experience).
  • 600 hours of training in food preparation (or 6 months of experience).
  • 6 courses in supervision (or 6 months of experience).
  • 6 courses in food management (or 6 months of experience).
  • 1 course in budgeting (or 1 month of experience).
  • 1 course in bookkeeping (or 1 month of experience).
  • Or equivalent combination of education and experience.
• Preferred:
  • 1-3 years of management experience.

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Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.