Job Details Duties & Responsibilities:Know your clients, build and maintain relationships:

� Develop a deep understanding of your clients' business function/processes � and the technologies that they use

� Understand the key stakeholders in the client organization, how they operate and make decisions

� Establish and maintain relationships with stakeholders � on an individual level and on an organizational level

� Facilitate conversations when needed to address challenges and issuesIdentify opportunities where technology can help your clients

� Engage in clients' strategy development � helping them identify where technology can enable their future vision

� Develop a deep understanding of your clients' business challenges � help them identify where technology might be the solution

Facilitate business requirements gathering

� Help your clients articulate and document their requirements for technology solutions � at a high level initially, and in more detail as they move forward with technology investments

Match client needs with the right technology solutions

� Facilitate conversations with solution providers (engineers) and help clients understand solution options and make investment decisions

� Broker agreements between clients and solution providers for solution delivery
Knowledge, Skills and Abilities (KSAs):� Customer focus � ability to engage with and listen to clients

� Business acumen � ability to understand the business perspective and speak the language of business including helping clients navigate investments decisions (costs and benefits)

� Tech savvy � general understanding of technologies but without bias for a specific technology solution

� Facilitation � guiding conversations with diverse stakeholders to reach alignment on decisions and forward movement

� Business analysis � ability to identify and document business requirements

� Strong conceptual structure skills (the ability to deconstruct and organize ideas)

� Strong written and oral communication and presentation skills
Job Qualifications
Work Experience &/or Education:� Bachelor's degree or equivalent experience

� 3+ years in sales, client relationship management, or account management roles related to technology products/services

� 5+ years in technology related roles