Manager Market - Frankfort, IL

About the role

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.  

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward.  You’ll have opportunities to grow your expertise and capabilities, both professionally and personally.  As a team we celebrate inclusion, caring and collaboration.  As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

Our Manager Market is accountable for the following key responsibilities:

• Develop and implement strategic plans to enhance market operations, ensuring alignment with organizational goals and market demands.
• Oversee the day-to-day operations of the market, including inventory management, vendor relations, and customer service, to ensure smooth and efficient service delivery.
• Analyze market performance metrics and customer feedback to identify areas for improvement and implement corrective actions.
• Lead and mentor the market team, fostering a culture of excellence and continuous improvement to drive operational efficiency and customer satisfaction.
• Collaborate with cross-functional teams to integrate market operations with broader organizational strategies and initiatives.
• Manage budgets and financial planning for the market, ensuring cost-effective operations and resource allocation.
• Conduct regular market assessments and risk evaluations to mitigate potential disruptions and ensure business continuity.
• Develop and maintain strong relationships with key stakeholders, including suppliers, customers, and internal departments, to facilitate effective communication and collaboration.

Essential Skills, Knowledge, and Experience: 

• Proficiency in market research tools such as Google Analytics, SEMrush, or similar platforms to analyze market trends and consumer behavior.
• Expertise in data analysis and reporting tools like Tableau or Power BI to interpret market data and generate actionable insights.
• Knowledge of CRM systems such as Salesforce or HubSpot to manage customer relationships and track market performance.
• Experience with project management tools like Asana or Trello to coordinate cross-functional teams and ensure project milestones are met.
• Familiarity with digital marketing platforms and strategies, including SEO, PPC, and social media marketing, to develop and execute market campaigns.

The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.  

Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being.  Explore our range of benefits at: Kelly Services | People Regular Staff 

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.