Market Director - Schaumburg, IL

About the role

Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.  

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward.  You’ll have opportunities to grow your expertise and capabilities, both professionally and personally.  As a team we celebrate inclusion, caring and collaboration.  As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

Our Market Director is accountable for the following key responsibilities:

• Develop and implement strategic market plans to enhance service delivery and operational efficiency.
• Oversee the day-to-day operations of the market, ensuring alignment with organizational goals and objectives.
• Analyze market trends and customer feedback to inform strategic decisions and improve service offerings.
• Collaborate with cross-functional teams to optimize resource allocation and streamline processes.
• Lead and mentor the market team, fostering a culture of continuous improvement and high performance.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Manage budgets and financial planning for the market, ensuring cost-effectiveness and profitability.
• Develop and maintain strong relationships with key stakeholders, including clients and partners.
• Implement and monitor key performance indicators (KPIs) to track progress and drive results.
• Ensure compliance with regulatory requirements and industry standards, maintaining a high level of service quality.

Essential Skills, Knowledge, and Experience: 

• Proficiency in market research tools such as Google Analytics, SEMrush, and similar platforms to analyze market trends and consumer behavior.
• Advanced knowledge of CRM systems (e.g., Salesforce, HubSpot) to manage customer relationships and drive strategic initiatives.
• Expertise in data analysis and visualization tools (e.g., Tableau, Power BI) to interpret market data and inform strategic decisions.
• Experience with digital marketing automation tools (e.g., Marketo, Pardot) to develop and execute marketing campaigns.

The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.  

Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being.  Explore our range of benefits at: Kelly Services | People Regular Staff 

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.