Security Officer, Finger Lakes Gaming

About the role

Delaware North Gaming is hiring a part time & full-time Security Officer to join our team at Finger Lakes Gaming in Farmington, New York. As a Security Guard, you will maintain a safe and secure environment for our guests and team members. If you want to join a team that supports each other, works with purpose, and grows together, apply now.

SHIFT: Full-Time VLT position

Monday, Tuesday, Friday, Saturday, and Sunday, 3:45 PM - 12:00 AM

SHIFT: Full-Time VLT Evening Position. Wednesday, 4:00 PM - 10:00 AM, Thursday, Friday, Saturday, and Sunday, 3:45 PM - 12:00 AM.

SHIFT: Part Time Saturday and Sunday, 7:45 AM - 4:00 PM

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.

• Greet guests positively and promptly, treating each person as an individual and professionally
• Conduct cash escorts as required
• Demonstrate skill in dealing with customer complaints, using active listening
• Observe, handle, and report procedural violations and illegal activity
• Ensure that identification is checked for proper admittance to the gaming floor
• Maintain crowd control as required
• Maintain a secure presence on the gaming floor
• Patrol the parking lot and ancillary buildings as assigned
• Operate a motorized vehicle when necessary

• High School Diploma or Equivalent
• Law enforcement or related experience is a plus
• A gaming background is a plus
• Must possess a New York State Security Guard license
• Must have a valid driver’s license, pass an MVR check, and take a drug test
• Ability to follow verbal and written instructions
• Ability to communicate both verbally and in writing
• Must be able to be licensed by the New York State Gaming Commission

• Ability to communicate via two-way radio
• Ability to stand, reach, and bend frequently
• Manual dexterity sufficient to grasp/handle guest items and various equipment.
• Vision must be sufficient so that the Officer is not restricted in the performance of duties, day or night
• Occasionally loud environment
• Must be able to push/pull and lift 35 pounds