Suite Runner, KeyBank Center

About the role

Delaware North Sportservice is hiring part-time Suite Runners to join our team at KeyBank Center in Buffalo, New York. As a Suite Runner, you will be responsible for quickly responding to changing needs within the suites.

If you are looking for a fast-paced role offering opportunity and potential to learn where your efforts are rewarded, apply now. 

Please note this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members-only fine dining restaurant, at the 19,200-seat arena.

• Take note of relevant information during pre-shift briefing, including service scheduling and guest notes 
• Coordinate with chef and kitchen staff to ensure timely preparation and delivery of food
• Maintain a comprehensive knowledge of all menu items, ingredients, and preparations
• Assist kitchen with the presentation of courses, explaining any relevant missing menu items 
• Verify kitchen and dining room cleanliness at all times and assist in counting china, glass, silver, and linen

• Minimum of 1 year of experience as a runner or busser 
• Ability to work flexible hours, including nights, weekends, and holidays
• Excellent communication skills

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to maneuver between tables and around corners
• Ability to lift up to 35 pounds