Barista, The Sheraton

About the role

Delaware North Gaming is hiring a full-time or part-time Barista to join our team at The Sheraton in Nashua, New Hampshire. As a Barista, you will deliver excellent guest service through mastery of Starbucks coffee knowledge and recipes, educating guests about drink options, and making beverages to brand specifications. 

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Greet guests and suggest items using suggestive selling techniques. 
• Serve food and Starbucks beverage items in correct proportions, following all health, safety, and proper sanitation guidelines. 
• Assist in opening or closing of the location including performing clean up duties. 
• Record all transactions via the point of sale system. 
• Collect the proper money for food and beverage items; process credit cards or determine correct change for guests. 
• Account for all transactions; maintain accurate cash count and balance banks at end of shift. 
• Ensure lounge is restocked, replenished and cleaned at the end of each shift.  
• All other duties as assigned.  

• Must be at least 21 years old to apply.  
• Ability to maintain regular and consistent attendance and punctuality, with or without reasonable accommodation. 
• Previous Barista experience preferred. 
• Ability to follow product preparation and serving protocols consistently to meet company standards. 
• Ability to operate a POS system to record orders, process payments and accept and account for cash transactions accurately. 
• Display commitment to extending professional, friendly guest service to guests, co-workers and management. 
• High School diploma/GED or equivalent preferred. 
• Available to work flexible hours that may include early mornings, weekends, and holidays. 

• Constant standing, walking, bending, reaching, and repetitive motions.  
• Ability to remain stationary for the entire length of shift. 
• Ability to perform normal lifting of stock up to 50 pounds. 
• Visual and hearing acuity sufficient to record and process transactions.