JPMorganChase
Payments Sales Manager - Merchant Services Business Development - Executive Director
Plano, TX 75024; Tampa, FL 33602 · +1 more locations
View all 3 locations
About the role
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Are you customer focused, enjoy building relationships and providing payment solutions to your clients? You have found the right team.
As a Payments Sales Manager in Commercial Banking, you will generate new merchant services business and maintain and expand relationships with clients. You will leverage your deep knowledge of payments and merchant acquiring to identify client needs, develop payment acceptance strategies, and deliver solutions that help clients optimize how they accept and manage payments. You will develop and execute a localized market strategy while partnering closely with Bankers, Treasury Management Officers, Product, Pricing, Implementations, Client Service, Risk, and other internal partners.
Job responsibilities
- Grow revenue by successfully prospecting, sourcing, and closing new merchant services opportunities while retaining and expanding existing client relationships
- Develop strategic dialogues around clients’ payment acceptance needs, business objectives, industry trends, and opportunities to improve their payments strategy
- Collaborate with Bankers and clients at senior and strategic levels to proactively identify opportunities and deliver merchant services solutions within a consultative, client-driven framework
- Understand clients’ payment environments, business models, transaction flows, and operational needs to identify and position appropriate merchant acquiring and payment acceptance solutions
- Lead the merchant services sales process from initial discovery and solution development through pricing, proposal, negotiation, and transition to implementation
- Partner with Product, Pricing, Risk, Credit, Legal, Implementation, and other internal stakeholders to develop solutions and successfully move opportunities through the sales and onboarding process
- Develop strong internal partnerships with Bankers and Treasury Management Officers to identify opportunities within existing portfolios and generate new business
- Maintain an active sales pipeline, provide accurate forecasting, and effectively manage opportunities throughout the sales cycle
- Bring forward new solution ideas and client feedback while partnering with internal product stakeholders to represent the client perspective in the development and evolution of merchant services capabilities
- Deliver thought leadership to clients and prospects on payment trends, merchant acquiring, payment acceptance strategies, and evolving industry needs
Required qualifications, capabilities, and skills
- 10+ years of sales and relationship management experience, preferably within merchant services, payments, financial services, or a related industry
- Demonstrated success developing new business with a strong focus on prospecting, relationship development, consultative selling, and negotiation
- Knowledge and understanding of merchant acquiring, payment acceptance, card payments, pricing, and the merchant services sales process
- Ability to understand complex client needs and translate them into compelling payment solutions and value propositions
- Excellent verbal, written, presentation, and executive communication skills
- Ability to develop strong working relationships with clients, prospects, Bankers, Treasury Management Officers, internal partners, and external centers of influence
- Strong time management, organizational, pipeline management, and planning skills
- Demonstrated experience meeting or exceeding sales and revenue goals with a proven record as a high-performing individual contributor
- Ability to successfully navigate complex sales opportunities requiring coordination across multiple internal and client stakeholders
Preferred qualifications, capabilities, and skills
- Bachelor’s degree
- Experience selling merchant acquiring or payment solutions to commercial and middle-market clients
- Understanding of payment acceptance channels and solutions, including card-present, card-not-present, e-commerce, and integrated payment environments
- Familiarity with merchant pricing, interchange, payment processing economics, and payment industry trends
- Strong creative problem-solving and solution-development abilities
- Experience working within a relationship-based Commercial Banking sales model