Technical Architect (Pre-Sales) - All Levels

About the role

• Ability to understand business & IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience.
• Deep knowledge of enterprise software applications and their delivery
• Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.)
• Database and data management fundamentals
• Web and mobile application development and architecture
• Application lifecycle management
• Integration principles and tools
• Enterprise data management tools and methods
• Process orchestration
• Principles of network, application, and information security
• Strong oral, written, presentation, and interpersonal communication and relationship skills.
• Strategic problem solver, thought leadership and comfort communicating with executive audiences.
• Excellent time management skills and the ability to support multiple, concurrent projects.
• Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.
• Willing and able to travel domestically.
• Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study a plus.

• Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions. We are open to a variety of backgrounds.
• Experience in roles that required working hands-on to build, implement, administrate, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar).
• Understanding of risk mitigation, compliance and security.
• Experience with design thinking, persona-based discovery or other innovation techniques.
• Proven experience in a specific field, vertical or market segment is helpful.
• Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges

Agentic AI & Generative AI and platform desired Skills

• The ideal candidate will have hands-on experience with the following skills, which are critical for designing modern, AI-powered solutions.
• Agentic AI & Agentforce: Direct experience with developing, deploying, and managing agentic AI frameworks. This includes proficiency with Agentforce (the Salesforce agent framework) and an understanding of how to build autonomous agents that can perform tasks, make decisions, and interact with various systems.
• Prompt Engineering & Large Language Models (LLMs): Proven ability to design, refine, and optimize prompts to control the behavior of generative AI models. This involves understanding different prompting techniques, such as chain-of-thought, few-shot, and retrieval-augmented generation (RAG), to ensure reliable and accurate outputs.
• Generative AI Architecture: Experience in architecting and integrating generative AI solutions into enterprise systems. This includes knowledge of API gateways, model management platforms, and data pipelines necessary for serving LLMs at scale.
• Data360: Deep understanding of Salesforce Data360 for unifying, harmonizing, and activating customer data. This includes using Data Cloud to prepare and enrich data for use in generative AI and agent-based applications.
• Flow & Orchestration: Advanced proficiency with Salesforce Flow for orchestrating complex business processes, especially those involving AI agents and automated workflows. This includes building flows that can trigger agent actions, handle responses, and manage data interactions across systems.

Professional & Strategic Competencies

• Communication & Leadership: Strong oral, written, presentation, and interpersonal skills are a must. The role demands a strategic problem-solver, a thought leader, and someone comfortable communicating with executive audiences.
• Project Management: Excellent time management skills and the ability to support multiple, concurrent projects.
• Continuous Learning: A lifelong learner who is inquisitive, practical, and passionate about technology and sharing knowledge.
• Travel: Willing and able to travel domestically.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $148,190 - $269,080 annually

There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $162,960 - $295,890 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.