Gift Shop Clerk I

Schedule: A true casual position for call offs, PTO, etc. can work up to 20 hours per week. The gift shop is open Monday - Friday from 8:00 am - 5:00 pm depending on the hospital. Weekends are included from 10:00 am - 2:00 pm, no holidays! Will support Harrisburg, Community, West Shore, and Memorial depending on staffing needs. Reliable transportation is required. 

Purpose:
Provides prompt, courteous service to the customers of the gift shop.

Responsibilities:

• Maintain quality control of outgoing merchandise.
• Assist customers with gift/flower suggestions and refers any customer complaints to Manager of Clerk II.
• Work weekends, evenings or holidays as needed.
• Stock candy, magazines and merchandise on a daily basis as necessary.
• Operates cash register and Lottery machine, opens and closes Shop.
• Inform Manager or Clerk II when stock items or supplies are low in need of re-ordering.
• Maintain shop (i.e. dusting, cleaning, rubbish removal) to ensure a safe and aesthetic environment.
• Conform to The Basics of Service Excellence as described in the hospital's orientation program.
• Answer any incoming phone calls and directs calls appropriately.
• Receive incoming merchandise, check invoices, unpack and assist with pricing as directed by Manger or Clerk II.
• Count change bank, Lottery bank and reconciles Lottery receipts at end of day when closing.

• High school diploma or equivalent is required.
• 1 year of experience in retail sales (or an equivalent combination of education and experience).
• Ability to work weekends, evenings.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran