Kaiser Permanente
ED Clerk
On-site · San Rafael, CA 94903
About the role
Job Summary:
The ED Registration Clerk is a member of the Health Care team who functions under the direction, guidance and supervision of the Department Manager, Assistant Manager or designee.
Essential Functions:
Greets and checks in all patients reporting to the ED in a professional and courteous manner.
Responsible for accurate check-in; check out, information capture and revenue collection per procedures.
Responsible for having a general knowledge of the medical center in order to assist patients with questions and concerns.
Grade 4
Qualifications
Basic Qualifications:
Experience
- Six (6) months experience in a hospital/clerical setting or medical office. Skills. Education - High School Diploma or GED License, Certification, Registration
- N/A
Additional Requirements:
Typing of 40 wpm.
Medical Terminology Test required.
Ability to work accurately with a high volume of work in a fast paced setting.
Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, coworkers, and consumers.
Knowledge of CICS/REGP.
Reception and cash handling experience.
Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
- N/A