Element Jobs
← Back to jobs

University of Texas System

Project Coordinator - JACKS CARE (CCAMPIS)

Nacogdoches, TX 75962

About the role

Institution: Stephen F. Austin State University

Grant Funded Position – continued employment contingent on funding

This is a professional position responsible for coordinating individualized, relationship-based support and case management for parenting students participating in the JACKS CARE initiative funded through the U.S. Department of Education’s Child Care Access Means Parents in School (CCMAPIS) program. Responsible for assessing participant needs, developing and monitoring individualized success plans, connecting participants with childcare and other institutional and community resources, and providing ongoing follow-up to support student persistence and degree completion. Works under general supervision, with considerable latitude for the use of initiative and independent judgment. Reports to the Program Director.

QUALIFICATIONS 
Bachelor’s degree in social work, student affairs, higher education, psychology, or a related field is required.

Two years of related experience, including case management, student support services, family-support services, or related helping professions supporting individuals experiencing financial, caregiving, or academic barriers, is required. Experience working in higher education, referral coordination, community-resource navigation, or programs serving students with high levels of need is preferred.

ESSENTIAL JOB FUNCTIONS
  1. Coordinates individualized, interpersonal support and case management to assigned JACKS CARE participants.
  2. Assesses participant needs and works with participants to develop, implement, and monitor individualized success plans.
  3. Connects participants with childcare, institutional, community, and other wraparound service resources based on identified needs.
  4. Coordinates maintaining communication with participants regarding referrals, services, barriers, and progress toward identified goals.
  5. Maintains accurate and confidential case-management records, including participant needs, referrals, service utilization, follow-up, and academic progress.
  6. Maintains regular contact with assigned students to support their academic progress and assist them toward degree completion.
  7. Collaborates with project staff, university offices, childcare providers, and community partners to coordinate services and address participant needs.
  8. Assists with participant recruitment, onboarding, project activities, workshops, and other student-support programming.
  9. Collects and maintains participant and program information to support project tracking, evaluation, continuous improvement, and reporting.
NON-ESSENTIAL JOB FUNCTIONS
  1. May be required to travel to various off-campus locations to attend meetings and project-related activities.
  2. May work evenings, nights, and weekends as necessary.
  3. Performs other related duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills, and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation.
  1. Knowledge of, or ability to learn, university policies and procedures.
  2. Knowledge of, or ability to learn, higher education student-support systems, community resources, and referral processes.
  3. Skill in using computer applications including spreadsheet, database, and word processing software.
  4. Skill in service orientation by actively looking for ways to help people.
  5. Ability to learn office and university-specific software.
  6. Ability to communicate effectively in both oral and written form.
  7. Ability to provide individualized, interpersonal support and case management to students experiencing financial, caregiving, academic, or other barriers.
  8. Ability to establish and maintain effective working relationships with faculty, staff, students, and members of the public.
  9. Ability to work effectively and patiently with students.
  10. Ability to identify problems, evaluate alternatives, and implement effective solutions.
  11. Ability to coordinate referrals, maintain communication, and assist students in navigating institutional and community resources.
  12. Ability to process and handle confidential information with discretion.
  13. Ability to accurately prepare and maintain records, files, and reports.
  14. Ability to analyze, organize, and prioritize work while meeting multiple deadlines.
  15. Ability to work evenings, nights, and weekends as necessary.
Safety Statement 
Stephen F. Austin State University recognizes the potential for accidents in performing job-related tasks. SFA promotes a safe working environment. Employees will be responsible for completing assigned tasks safely and efficiently. Employee evaluations will include safe job performance. 

This is a security-sensitive position subject to criminal record check.
This is an IT-sensitive position subject to Computer and Network Security policy.

Sponsorship Statement
In accordance with USCIS regulations, successful applicants must be legally able to accept work in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.