Office Coordinator

About the role

Office Coordinator-  Riverside Women's Care 

Provides and coordinates administrative and clerical support to department or service line.

Why Choose Novant Health:

• Day-one medical, dental, and vision benefits
• Flexible scheduling and generous paid time off to support work-life balance
• Tuition support programs and career advancement opportunities, including specialty certifications
• 6% retirement match and competitive total rewards package
• Mental Health, well-being, telehealth, and therapy resources for you and your family

Facility: Riverside Women's Care| Location: Bluffton, SC Full-Time | Work Schedule: Monday- Thursday 8am-5pm & Friday 8am-2pm

• Coordinates daily office operations to ensure efficient patient flow and a positive patient experience.
• Schedules appointments, manages provider calendars, and assists with patient registration and check-in/check-out processes.
• Answers patient inquiries, handles phone communications, and provides compassionate customer service in a confidential healthcare setting.
• Maintains patient records and ensures accurate documentation in compliance with HIPAA and organizational policies.
• Coordinates referrals, authorizations, and communication between patients, providers, and specialty services.
• Monitors office supplies, supports administrative projects, and assists with workflow improvements.
• Collaborates with physicians, nurses, and clinical staff to support quality patient care and operational excellence.
• Assists with billing, insurance verification, and other administrative functions as needed.

• Education: High School Diploma or GED, required.
• Experience: Minimum of two years successful experience in interacting with the public, required.  One year experience in a healthcare environment, preferred.
• Additional Skills (required): Position requires collaboration across Novant system and in the community as well as significant interaction at very senior levels.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.