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About the role
<div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'></div><div><p>Retail Team Manager | Swedish Match (PMI U.S.)<br />Help build a smoke-free future. Swedish Match, a Philip Morris International (PMI) affiliate and maker of ZYN nicotine pouches, is seeking a Retail Team Manager to lead sales and execution activities within an assigned territory. This player-coach role combines team leadership with direct account management, driving retail sales, distribution, merchandising, promotional execution, and customer growth strategies.<br /><strong>Key Responsibilities</strong><br />• Lead, coach, and develop a team of sales representatives to achieve regional business objectives.<br />• Manage assigned retail and wholesale accounts while executing strategic business plans.<br />• Drive product distribution, merchandising excellence, promotional execution, and product freshness standards.<br />• Analyze market, sales, and customer data to identify growth opportunities and develop action plans.<br />• Ensure effective routing, call coverage, and execution across the territory.<br />• Monitor business performance, communicate goals, and implement corrective strategies when needed.<br />• Collaborate with cross-functional teams, including Business Development and Strategic/Key Account Managers.<br />• Support recruiting, onboarding, performance management, and development planning for team members.<br />• Maintain accurate reporting of retail and account metrics.<br />• Foster a culture of integrity, accountability, collaboration, and high performance.</p><p><strong>Qualifications</strong><br />• Bachelor’s degree preferred.<br />• 3-5+ years of experience in retail sales, wholesale grocery, route sales, or related fields.<br />• Proven leadership, coaching, planning, organizational, and team management skills.<br />• Strong communication, presentation, and analytical abilities.<br />• Experience using Microsoft Office (Excel, PowerPoint, Word, Outlook), Salesforce, syndicated data, and sales analytics tools.<br />• Fluent in English and legally authorized to work in the United States.<br /><strong>Additional Information </strong><br />• Comprehensive benefits package including medical, dental, vision, 401(k) with company match, PTO, wellness programs, and hybrid work flexibility.<br /><strong>Relevant Open Sourcing Considerations</strong><br /> • Be legally authorized to work in the US<br /> • International relocation support is not available for this job<br /> • If you have been in your current job for less than 12 months or if you are on a Performance Improvement Program, you must get the approval of your current manager before applying for the job. <br /> • If you are not a PMI employee and employed by a third party agency, please make a formal application via the external career site at <a href="https://join.pmicareers.com/">https://join.pmicareers.com/</a><br /> • To find out more about eligibility to apply for internal jobs, please refer to the Open Sourcing Employee Guidebook on the Internal Careers Portal.<br /> <br />PMI is an Equal Opportunity Employer committed to fostering an inclusive workplace and advancing a smoke-free future. </p></div></div></div>
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