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Tower Health

Patient Access Representative

Reading, PA 19608

part_time

About the role

Job Summary

*Part-Time role with varied shifts. 

The Patient Access Representative:

  • Is responsible for patient registration, scheduling, customer service and clerical support
  • Accepts, records and verifies insurance information
  • Processes preauthorization requests
  • Collects copays and account balance payments
  • Scans documents into EMR 

#READ

Qualifications

Education Requirements

  • High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

  • Relevant experience is preferred

Required Skills

  • Computer Skills to include use and navigation
  • Customer Service Skills
  • Detail Oriented
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • General Clerical Skills
  • Medical Terminology
  • Microsoft Office Applications
  • Multi Line Telephone Operational Skills
  • Multitasking
  • Organizational Skills
  • Strong Team Player

Benefits

  • Generous time off, tuition assistance, and comprehensive benefits
  • Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
  • Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!
Tower Health's Culture of Belonging and Inclusion

At Tower Health, building a culture of belonging is written into our organizational strategic goals. We understand that fulfilling our vision to proactively advance healthier communities requires a workplace culture that fosters inclusion, belonging, and respect; a workforce committed to equitable access to care; and a shared purpose of providing health and healing to all in need. Join us in our mission to deliver an outstanding Tower Experience for all.

Tower. You Belong Here.

*Part-Time role with varied shifts. 

The Patient Access Representative:

  • Is responsible for patient registration, scheduling, customer service and clerical support
  • Accepts, records and verifies insurance information
  • Processes preauthorization requests
  • Collects copays and account balance payments
  • Scans documents into EMR 

#READ

Education Requirements

  • High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

  • Relevant experience is preferred

Required Skills

  • Computer Skills to include use and navigation
  • Customer Service Skills
  • Detail Oriented
  • Excellent Communications Skills
  • Excellent Interpersonal Skills
  • General Clerical Skills
  • Medical Terminology
  • Microsoft Office Applications
  • Multi Line Telephone Operational Skills
  • Multitasking
  • Organizational Skills
  • Strong Team Player

Benefits

  • Generous time off, tuition assistance, and comprehensive benefits
  • Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
  • Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!