RN Triage KAL

Provides patients with nursing support by telephone.

Responsibilities:

• Prepares documentation information and transmits medical information. Provides non-judgmental triage and/or advice using the nursing process, specific protocols and established resources.
• Directs callers to appropriate level of care and provides healthcare advice/education using assessment skills, approved guidelines, and knowledge of self-care practices.
• Selects and delivers appropriate follow-up materials.
• Provides professional, safe and effective care-related advice to patients.

Licensure / Certification / Registration:

• Required Credential(s):
  • BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date. American Heart Association or American Red Cross accepted.
  • Registered Nurse credentialed from the Michigan Board of Nursing obtained prior to hire date or job transfer date.

Education:

• Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire.