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Assures that quality patient care is provided by:
- Recognizing potential and actual consumer concerns in a timely manner, investigating to define problems, intervening when immediate attention is needed and reporting results to appropriate person.
- Coordinating bed utilization through appropriate patient placements and transfers.
- Talking and listening to patients, families and members of the health team.
- Contributing to the Performance Improvement Plan for the unit.
- Reviewing, interpreting and administering Hospital, Unit and Departmental procedures to staff, patients, physicians and others.
- Contributing to the peer review process.
Manages resources by:
- Reviewing number and skill level of persons on duty, making appropriate shift staffing adjustments and calling staff to come in or stay at home, maintaining unit productivity goals.
- Maintaining clinical skills and providing direct patient care as staffing patterns demand.
- Assigning patient care in accordance with patient needs and staff capability.
- Resolving short term staffing issues, predicting short and long term shift staffing needs and recommending strategies to improve staffing.
- Communicating problems or concerns with regard to quality, acquisition or use of supplies or services.
- Collaborating with Departmental Leadership on performance appraisals.
- Providing coaching and direct assistance to co-workers, orienting and training new personnel (including temporary staff) to duties and validating knowledge, skills and abilities of staff.
Performs Professional Practice by:
- Plan care which includes goals and prioritized nursing approaches/measures derived from the nursing diagnosis.
- Accept responsibility for individual nursing actions and continued competence.
- Takes ownership and pride in their job.
- Respect the dignity and rights of the patient regardless of socioeconomic status, personal attributes, or nature of health problem.
- Maintains each patient's right to privacy by protecting confidential information unless obligated by law to disclose the information.
- Retain professional accountability for nursing care when delegating nursing intervention.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
- Serving on appropriate committees, councils or task forces as requested.
- Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
- Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license/certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.
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